We are honored you’ve chosen Tropical Escapes to design your new pool! Currently the swimming pool industry is experiencing delays due the ever changing effects of COVID-19. While we are doing our best to meet all of our customer’s and future customer’s needs, there are some aspects that are out of our control at this time. Material delays, prolonged permit processing times and high demand all play a large part. In an effort to be as transparent as possible, we’ve noted our timelines.
Currently, we are requesting up to two weeks for a designer to reach out. Please see our current timelines below:
Permit Processing: 8-10 weeks
Excavation Wait List: 3-4 weeks
Construction: 12 weeks
Our designers will advise if there are any changes to this timeline, as they are subject to change. Again, we would like to thank you for considering Tropical Escapes for your new outdoor escape. We look forward to meeting with you!
-Tropical Escapes Team
Tropical Escapes is your premier outdoor contractor, specializing in swimming pool construction. Some of the many additional service we offer are spas, fire pits, rock work and water features.
Our company is founded on the idea that every home should have a QUALITY pool to enjoy, because, let’s face it, it’s hot! Not only should every family have a new pool but have the satisfaction of knowing it was built to exceed industry standards. From the latest technology to innovative building methods. All while providing the finest level of customer service possible.
Customers receive the one on one attention needed during any major construction project. We accomplish this by focusing on the caliber of our work versus quantity. While there are many other pool companies' out there, not all of them are able to provide this standard of customer care. Other companies take on a large volume and can’t provide the attention required of them. Think of us as your local swimming pool boutique. We focus on fewer customers and provide the attention each one of our customers acquired by choosing Tropical Escapes.
Our project managers are in constant communication with you throughout the process via text message, emails, online messaging and good old-fashioned phone calls. By the end of your build we’ll feel like family!